Our Privacy Policy was updated on April 30, 2022 and is effective on the date of publication.
Please take some time to familiarize yourself with our Privacy Policy, and if you have any questions about the updates in these rules, you can contact us via email at support@ailofy.com.
Address: Comprehensive Building, National University Science and Technology Park, No. 669 Gao Road, Taihu Street, Changxing County, Huzhou City, Zhejiang Province Huzhou, China. 313100
1.Introduction
Ailofy Smart Store is a platform provided by Huzhou Hualai Technology Co., Ltd. and its affiliates (hereinafter referred to as "Huzhou Hualai" or "we") to purchase goods, check orders, check logistics, evaluate goods, and find after-sales outlets.
This Privacy Policy has been developed with your needs in mind, and it is important that you fully understand our personal information collection and use practices, while ensuring that you ultimately have control over the personal information you provide to us. For purposes of this Privacy Policy, "personal information" means data that identifies a specific individual, either by itself or by association with other information. We will use this information strictly in accordance with this Privacy Policy. We will use this information strictly in accordance with this Privacy Policy.
We review the Privacy Policy periodically based on changes in business, technology and applicable law and good practice, and we may update this Privacy Policy. If we make a material change to this Privacy Policy, we will notify you the updated version via Ailofy Smart website and notify you of the relevant content update through a website announcement or other appropriate means before it takes effect so that you can learn about the information we collect and how we use it. Such changes to Privacy Policy will apply from the effective date specified in the notice or website. We encourage you to check this page regularly for the latest information on our privacy practices. Where required by applicable laws, we will ask for your explicit consent when we collect additional personal information from you or when we use or disclose your personal information for new purposes.
Ultimately, what we want is the best for all our users. Should you have any questions with our data handling practices as summarized in this Privacy Policy, please contact us via support@ailofy.com to address your specific concerns. We will be glad to hear from you. What information is collected by us and how do we use it?
2.What information is collected by us and how do we use it?
2.1.Circumstances in which you authorize us to collect and use your personal information.
The purpose of collecting personal information is to provide you with products and/or services, and to ensure that we comply with applicable laws, regulations and other regulatory requirements. You have the right to choose whether or not to provide the information we have requested, but in most cases, if you do not provide your personal information, we may not be able to provide you with our products or services or respond to your queries. This involves：
2.1.1.Functions necessary for online shopping
2.1.1.1.Product information display and search
In order to enable you to quickly find the products you need, we may collect your device information (such as operating system) and browser type when using our products and/or services to provide you with the best way to display product information. We will also use your above personal information in order to continuously improve and optimize the above functions.
You can also search to find exactly what you need. We retain your search so you can re-enter it or show you products that are relevant to your search. Please note that your search keyword information cannot identify you individually and does not belong to your personal information, and we have the right to use it for any purpose.
2.1.1.2.Place an order
When you're ready to checkout the item in your shopping cart, your order for that item will be generated. You need to fill in at least your consignee's name, delivery address and mobile phone number in the order. At the same time, the order will contain the order number, the information of the goods or services you purchased, the amount you should pay and the method of payment.
For the purpose of business cooperation, all the above information constitutes your "order information". We may share this information with Shopify, a third-party merchant. Including but not limited to using your order information to verify your identity, confirm transactions, pay and settle, complete delivery, inquire and display order details for you, and provide customer service consultation and after-sales service.
2.1.1.3.Payment
After you place an order, you can choose the payment services provided by the payment options provided by Shopify (including but not limited to Paypal, Allinpay, hereinafter collectively referred to as "payment institutions"). The payment function itself does not collect your personal information, but we need to share your order number and transaction amount information with these payment institutions so that they can confirm your payment instruction and complete the payment.
2.1.1.4.Product delivery or service
After you place an order and choose cash on delivery or complete payment online, the third-party delivery company (hereinafter referred to as "delivery company") that cooperates with Ailofy Smart will complete the delivery of the order for you. You know and agree that the third-party delivery company that cooperates with Ailofy Smart will use your order information in the above processes to ensure the safe delivery of your ordered products.
2.1.1.5.Customer service and after-sales functions
Our after-sales functions use your account information and order information. When you need us to provide customer service and after-sales service related to your order information, we will query your order information. You may provide other information than the above information when communicating with our customer service staff.
2.1.2.Functions necessary to ensure transaction security
In order to improve the security of your system when you use our products and/or services, prevent phishing website fraud more accurately and protect your account security, we may know your account information, browsing information, order information, commonly used software information by knowing , device information and other means to judge the risk of your account, and may record some links ("URLs") that we consider to be risky.
2.1.3.Targeted Advertising
We use GOOGLE, FACEBOOK to help us understand how our customers use this website. You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE- https://www.google.com/settings/ads/anonymous
Additionally, you may opt out of these services by visiting the Digital Advertising Alliance's opt-out portal: https://optout.aboutads.info/. We share information with our advertising partners about your use of this website, purchases and your interactions with our advertisements on other websites. We collect and share some of this information directly with our advertising partners, in some cases through the use of cookies or other similar technologies (You may consent to, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative's("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
2.2.Instructions for minors
This website is not intended for use by individuals under the age of 18. We do not deliberately collect personal information from children. If you are a parent or guardian of a child and believe that your child has provided us with your personal information, please contact us at the email address published in this Privacy Policy to request deletion.
2.3.Sharing information with third-party provider: Shopify
We use Shopify to service our store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to otherwise protect our rights.
2.4.Circumstances in which we obtain your personal information from third parties
We may obtain your personal information from third parties where permitted by law. For example, for security and anti-fraud purposes, for services such as specific accounts, you can verify your information from legal sources under the premise of your authorization; you authorize a third-party account to log in to use our services or authorize the import of your information in a third-party platform information such as account, nickname, etc.; information about you performed and provided by others, such as your delivery address filled in by other users when using Ailofy Smart.
2.5.Non-personally identifiable information
We may also collect other types of information which are not directly or indirectly linked to an individual (that is, information that does not belong to personal information), like statistical data generated when you use a specific service, such as device-related information, daily usage events, page access events, and page access time events , session events and network type; CPU and display device related information; commodity browsing path. The purpose for such collecting is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services. We aggregate such information. Aggregated data is considered non-personal information for this Privacy Policy. If we combine non-personally identifiable information with personal information, such combined information will be treated as personal information for as long as it remains combined.
2.6.Cancelling a service or account
If you want to cancel the service of Ailofy Smart, you can contact us at support@ailofy.com to cancel the service. You know and understand that the act of cancelling of the service is irreversible. When you cancel the service, we will delete your personal data and historical information (including but not limited to username, avatar, browsing records, chat records, favorite records, order information, attention information, etc.).
3.EU users
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, port it to a new service, and request that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us at support@ailofy.com.
Your personal information will first be processed in Ireland and then transferred to locations outside of Europe for storage and further processing, including Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
4.California users
If you are a California resident, you have the right to review the personal information we hold about you (also known as the "right to know") and to request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at support@ailofy.com.